Solution Builders understands the seasonal demands of the accounting industry. Our staff’s experience goes beyond the basic network support with proficient knowledge of the core line of business applications being run by accounting firms, such as: CCH, Peachtree, Creative Solutions -Thomson, QuickBooks, Lacerte.
- Accounting industry experts have identified benchmarks that
point to firms having 1 IT support person for
every 25 workstations for the first 100 employees, and a
support ratio of 1/50 thereafter. This estimate is higher than other industry’s IT staffing averages due to the complex IT network infrastructure found within accounting firms.
In addition to running on applications that require constant changes due to new tax and audit regulations,
firms must recognize that they usually have at least four production departments: tax, audit, client service, and administration.
And often, each departmentthat has their own specific applications that are written and maintained by relatively small design and programming teams when compared to other industry applications.
- Solution Builders understands that the key to IT support in the accounting industry is understanding that your firm is the primary client and that the role of the IT support team is to keep your employees working effectively to service your firm’s clients.
- Partnering with Solution Builders will eliminate the hassles
of corresponding and communicating with your line of business
application's support team. Let the experts talk tech, so you
are free to support your customers in your language.
Our strength is UNDERSTANDING
your business. Our passion is TECHNOLOGY.